Reliance Monitoring Services has created a fully-managed lone worker protection solution for those facing harassment, intimidation or violence during their working day. Reliance Protect, enables employers to reduce costs and meet their legal duty of care.

With existing health and safety regulations and new legislation such as the Corporate Manslaughter Bill, organisations are now considering technology to address their duty of care to employees. Today’s environment of increasing regulation, litigation, insurance costs and pressure from employee bodies reflects the growing risks to lone workers.

Reliance Protect has been designed to exactly meet needs in managing the security of lone working staff. It has been developed to provide organisations and their staff with a simple to use, affordable, fully managed lone worker solutions. SoloProtect brings together best in class products, services and principles to ensure the investment in your staff is maximised.

Disguised as a standard identity card holder, worn on a lanyard or lapel clip, Identicom™ is the device that provides a discreet means of alerting the 24/7 manned Reliance Monitoring Centre to a situation. Whether the worker is facing physical or verbal abuse, by listening to and recording everything that takes place during the incident, monitoring staff initiate the most appropriate response. Based on incident severity, the monitoring centre will call out the police, alert colleagues or supervisors, or simply archive recordings for use in future legal action or to support changes in working practices.

Meeting police guidelines, the simple operation of the Identicom device delivers all of the functions necessary for a rapid, safe, appropriate response:

• Signal strength and battery can be quickly checked as part of your dynamic risk assessment.
• Amber alert to record location and appointment details puts you in total control.
• Single, easy to find, red alert button to call 24 hour monitoring centre.
• Optional timeout or lanyard rip alarm can automatically trigger red alert.
• Audio link and amber alert recording ensure appropriate and rapid response.

Reliance Protect is an all inclusive managed service comprising an Identicom device, 24/7 manned monitoring, wireless network connection and airtime, full user training and support package. There are no hidden costs and the complete solution is charged using a simple monthly fee.